Job in Gurugram for CUSTOMER CARE EXECUTIVE-SERVICE

Job Description

Job Description

• A.

• Operations: Identify high transacting customers and reduce the transactions of these customers a.

• Identify Depleting customers and control them b.

• Reduce or improve on Band 1 and Band 2 Customers c.

• Reduce Band 1 and Band 2 Txns Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/Pre Paid Cards Issuance of DD/ MC (within prescribed TAT) Executing of funds transfer/ FD closure / Account Closure Processing of Salary Uploads Custodian for teller box Custodian for cheque drop boxes Ensure error free transactions of receipts & payments.

• Retail FX transactions processing.

• Vault Custodian Ensure highest level of customer service.

• Ensure that outward clearing process is adhered to.

• ATM custodian.