CUSTOMER CARE EXECUTIVE-SERVICE
1 - 2 Years ₹ Not Disclosure Full Time HDFC Bank Gurugram Customer Service, Banking
No of Vacancies : 2 |
Views : 79 |
Applied : 1 | Posted On: 113 days ago
Operations: Identify high transacting customers and reduce the transactions of these customers a.
Identify Depleting customers and control them b.
Reduce or improve on Band 1 and Band 2 Customers c.
Reduce Band 1 and Band 2 Txns Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/Pre Paid Cards Issuance of DD/ MC (within prescribed TAT) Executing of funds transfer/ FD closure / Account Closure Processing of Salary Uploads Custodian for teller box Custodian for cheque drop boxes Ensure error free transactions of receipts & payments.
Retail FX transactions processing.
Vault Custodian Ensure highest level of customer service.
Ensure that outward clearing process is adhered to.