Job in Gurugram for CUSTOMER EXPERIENCE EXECUTIVE

Job Description

Job Description

• A.

• Operations: Custodian of Deliverables at branch i.

• e, Welcome Kit, Cheque Book, ATM/Debit cards, Tatkal Kits.

• As a custodian, ensure: a.

• Customers as per SMS failed report in DMS are contacted to collect their deliverables from branch b.

• Delivery of deliverables to customers at branch.

• obtaining necessary id documents of customer / obtaining customer acknowledgement in combined tally cum delivery register c.

• Ensure Low stock of deliverables are retained at branches d.

• EOD Stock tally of Physical deliverables held at branch vis-vis stock tally report (DMS) e.

• Destruction of deliverables which have exceeded their retention perio