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Job in Bengaluru, Bangalore for Application Support Engineer


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application support engineer
application support engineer
Application Support Engineer 1 - 2 Years ₹ Above 50 LPA Full Time
Techtez LLP Solution Bengaluru, Bangalore
Application Support, Linux, SQL
No of Vacancies : 10   |    Views : 436   |    Applied : 2   |   

Job Description

    ● Take ownership of customer issues reported and see problems through to resolution.
    ● Research, identify, troubleshoot, and identify solutions to resolve customer issues.
    ● Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
    ● Provide prompt and accurate feedback to customers.
    ● Ensure proper recording and closure of all issues.
    ● Prepare accurate and timely reports.
    ● Document knowledge in the form of knowledge base tech notes and articles.
    ● Follow the SLA for issues with respect to the severity.
 Requirements
    ● 1-2 years of experience as an Application Support Engineer
    ● Strong problem-solving skills
    ● Excellent client-facing skills
    ● Ability to prioritize tasks based on urgency and importance.
    ● Motivation to learn new skills and technologies.
    ● Should have Good knowledge in SQL , Linux
    ● Critical thinker and problem-solving skills
    ● Good interpersonal and communication skills.



Contact Informations

Recruiting For : Techtez LLP Solution
Contact Email : contact@techtez.com


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Job Overview

  • Industry

    Information Technology ( IT)
  • Gender

    Any

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