Job in Bengaluru, Bangalore for BPO - non voice

Job Description

* Any UG / Graduate Experienced can Apply *
Huge Openings with TOP BPO MNC - Technical support associate / System Support / Laptop Support / Desktop Installation Support Engineering / Tech Chat
ONE DAY INTERVIEW PROCESS - ONE OF THE BIGGEST CLIENT IN INDIA - DO NOT LOOSE THE OPPORTUNITY.
DAY SHIFT TECHNICAL SUPPORT JOB ... LOOKING ONLY FOR IMMEDIATE JOINERS.

JOB Role :

• Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
• Provide World Class Customer Service.
• End to Transaction of Reports.
• Need to maintain Accuracy in Reports.
• Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• Excellent verbal and written communication skills
• Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Perform problem cause analysis
• Resolve customer queries and achieve customer delight.
• Ability to Identify Opportunity and Implement Process Improvements

Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3.
* Should be flexible with rotational shift.

Contact Informations

Recruiting For : Black And White Business Solutions Private Limited
Contact Person : Rajalakshmi
Contact Mobile : +91 9686667520