Job in Chennai for BPO - Voice

Job Description

• To address outstanding or assigned AR through analysis and phone calls by using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system
• To utilize the P & Ps (policies and procedures) established for the process and also stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Qualification:

Graduate fresher- BBA., BA., B.Com., BCA., B.Sc (Physics, Chemistry, CS, Maths) and 10+2 and Diploma., MBA ,MCA Passed out year - 2019 to 2024

Please Note: B.E/B.Tech/ME/M.Tech - are not eligible to apply

Interview Process

Rounds of Interview:

1. HR Interview

2. Online Assessment - Grammar & Aptitude

3. Versant Test - Language Assessment

4. Operational/Technical Interview

Shift Timing: 05:30 PM to 2:30 AM Or 6.30 PM to 3.30 AM Night Shift (US Shift) Should be flexible for both the shift.

Transport: Two-way transport available based on boundary limits.

Contact Informations

Recruiting For : AGS Health Private Limited
Contact Email : Syed4.hussain@agshealth.com
Contact Mobile : +91 7305024403