Handle customer interactions on a daily basis with 0 availability time
Ensure SLA's are met consistently at individual and team level
Meet and exceed all performance thresholds
Focus on Key KPI's like RSAT, AHT and customer experience
Constantly remain abreast with new changes
Implement feedback and corrective actions to avoid repeat instances
Recruiting For : Right Move Staffing Solutions
Contact Email : info@rightmoveconsultants.com
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