Job in Pune for BPO - Voice
technical support executive
BPO - Voice Freshers ₹ 1 LPA - 3 LPA Full TimeShell Info Technologies Private Limited Pune
Technical Support, Customer Support, Voice Services
Job Description
Excellent communication skills to attend/resolve client issues on calls/chat/mail.
Work experience on ticketing tool such as of Service Now, Remedy, Jira.
Experience is a must on resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory.
Experience on Operating systems across various platforms and basic concepts of networking, cloud computing.
Experience utilizing Productivity applications like Microsoft office tools.
Open to work in 24*7 and work from office environment.
Analytical problem solvers who will understand issues and to resolve customer issues.
Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently.
Being proactive and show the utmost respect for customer's time.
Good time management, ensuring all contacts with customers add value.
Work from Office
Contact Informations
Recruiting For : Shell Info Technologies Private Limited
Contact Email : info@shellinfotech.com
Job Overview
Industry
BPO, Call Centre, ITeSGender
Any
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