Job in Chennai for Call Centre Team Leader

International Voice Process

Designation : Process Associate /Senior Process Associate & Team Leader

Vacancy : 10

Shift : Night shift

Shift Timings: 7.30 PM to 5.00 AM

Salary : Rs.12,000 to Rs.30,000 based on their experience

Work Location: Chennai(Vadapalani)

Eligible Candidates:

Fresher’s with any educational background

Experienced Candidate with 1 – 3 years in any International call centre.

Job Description:

· Effective English oral communication skills

· Excellent, analytical, listening and organisational skills

· Candidates must be open to relocate to any location and work in shifts (where and when required)

· Candidates must be available to join immediately.

· Excellent customer service skills and great enthusiasm for helping customers.

· Must be able to prioritise, planning work activities efficiently to meet deadlines and high-level goals and complete all job duty requirements

· Must be able to adhere to schedule changes based on department and/or business.

· Must be an energetic self-starter with the ability to work both independently and within a team.

· Excellent time management skills, attention to detail and the ability to multi task

· Capacity to handle change, stay open to different ideas, support positive changes

· Initiative: Identifying what needs to be done and doing it before being asked or before the situation warrants it

· Performance based Hike will be given.

· Ability to continually display positive attitude.

· Stay current with system information, changes and updates

· Speed Efficiency from the candidates.

· Team Work to be done.

· Perform under pressure.

· Regularity & Punctuality

· Good time management and leave management.

· Adaptability and Flexibility.

· Ethic

Job Types: Full-time, Regular / Permanent

Salary: ₹12,000.00 - ₹30,000.00 per month

Schedule:

• Night shift

Supplemental Pay:

• Performance bonus
• Quarterly bonus

COVID-19 considerations:
Yes as per Government Norms

Experience:

• DME: 1 year (Preferred)
• Call Center Occupations: 1 year (Preferred)