Job in Pune, Mumbai City for Customer Service Analyst
customer service engineer
Customer Service Analyst 2 - 8 Years ₹ Above 50 LPA Full TimeDomnic Lewis Private Limited Pune, Mumbai City
Customer Service
Job Description
Customer Service Engineer for a MNC for their scientific product.
Key Responsibilities:
*Working with clients to develop and implement solutions to improve existing systems or create new software applications
*Participating in training programs to maintain knowledge of new products, technologies, and industry standards
*Providing technical support and troubleshooting problems for customers who are having difficulty using an existing product or service
*Identifying opportunities to improve existing products or services by conducting research or working with other departments within the company or external sources such as suppliers or customers
*Responding to customer inquiries via email, phone, or other channels as required by the position
*Coordinating with other team members to determine the cause of bugs or issues with existing products or services
*Analyzing data to identify problems and determine possible solutions
*Developing and implementing new policies and procedures to ensure efficient operation of the company's customer service department
*Evaluating customer satisfaction levels and making recommendations for improvement
Contact Informations
Recruiting For : Domnic Lewis Private Limited
Contact Person : HR
Contact Email : Careers@technosciencejobs.com
Contact Mobile : +91 9820981582
Job Overview
Industry
BPO, Call Centre, ITeSGender
Any
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