Probable Reasons :
1. This vacancy is filled or the Employer has stopped this post for any other reasons
2. Validy of this post ended.
looking for a passionate and experienced individual with personal loan product selling experience to join us as a Customer Support Executive with good interpersonal and convincing skills and an understanding of the products and services provided by the company. Essential Duties and Responsibilities: Job Description : –
● Outbound calling on data collected through lead generation activities/ secondary data sources.
● Answering phones and explaining the product and services offered by the company.
● Contacting existing customers as well as prospective customers using scripts.
● Responsible for the closure of sales and completing the assignments.
● Making sales calls, continuously updating and maintaining our CRM database
● Obtaining customer information and other relevant data.
● Explain the benefits of the products or services to potential clients.
● Deliver the scripted sales pitch to the customer and to adjust the same as per the specific individuals
● Handling customer questions, inquiries, complaints,
● Understanding needs of the customer and pitching the product.
● Resolving queries and issues related to the products and services
● Document or maintain records of each and every interaction with the customers for future evaluation.
● Follow the procedure, guidelines provided and implement it while troubleshooting queries.
● Maintain compliance with all company policies and procedures
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