Job in Delhi for Duty Manager

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duty manager

Duty Manager Freshers ₹ Above 50 LPA Full Time
Tata Group Delhi
Branch Manager

No of Vacancies : 2 | Views : 664 | Applied : 0 |

Job Description

Operational

Maintain the Log Book and effective follow up system, Check the daily arrival list and monitor all VIP movement.

Ensure that the guest has a pleasant stay by supervision of
- Room allocation
- Smooth Check In & Check Out
- Special requirements of the guest

Co-ordinate with departments like Security and Housekeeping to ensure that all the security, hygiene and aesthetic standards of the hotel are met.

Act as a One Point Contact for the guest, constantly interact with guests in order to solicit feedback.

Prepare reports on Occupancy, Average rates, Reservations etc

Ensure through regular monitoring of GSTS and feedback, prompt, efficient and accurate service to all guests.

Maintain the Guest History System and update the guest profiles.

Monitor the business of competition hotels in terms of new accounts and rates.

Ensure that all the operational standards set for all the processes are followed.

Ensures norms, procedures and systems for safety and security of guest belongings (e.g. Lockers, Left luggage etc) are followed.

Ensure that all the statutory requirements for in house guests are met

. Any other responsibilities assign to you from time to time

Contact Informations

Recruiting For : Tata Group

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Job Overview

Industry
Travel, Hotels, Restaurants, Airlines, Railways
Gender
Any

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