We are looking for a personable, experienced telesales professional to join our expanding team. In this role, you will provide expert advice and information to our potential customers regarding a variety of products and services offered by our company and clients. You will play a key role in increasing our profitability and sales revenue through excellence in customer service and an informed, consultative approach to selling and client conversion.
Duties and Responsibilities
· Consistently make a good first impression when calling leads
· Engage potential customers in dialogue that opens opportunities
· Commit to departmental and individual quotas/goals
· Meet company expectations for excellent customer service
· Update contacts database when necessary
· Provide information regarding product/service in an engaging manner
· Answer all customer questions honestly and accurately
· Take relevant notes on all calls for future use and enter into database
· Process orders quickly and accurately
· Maintain a friendly, professional tone at all times
· Function as part of the team with sincere enthusiasm
· Negotiate sales and address any concerns/reservations of potential customers
Recruiting For : Institute of Industrial Design
Contact Person : HR
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