BASIC QUALIFICATIONS
. Bachelor degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, or a related field
. SME status in one or more services, and understanding of the architecture and operational parameters enough to effectively handle escalations
. 5+ years of experience in a technical, digital operations, or systems support role
. 3+ years of experience with MySQL/MSSQL, DynamoDB, or other database related systems
. Experience using one or more scripting languages (e.g. Bash, PowerShell, Ruby, Python, ebextensions)
PREFERRED QUALIFICATIONS
. Experience as a policy expert and escalation point for operations teams, developers, and internal business partners
. Track record of being detail-oriented with a demonstrated ability to self-motivate and follow through on projects
. Experience partnering with multiple functional roles Solution Architects, Engineers, and Product Managers
. Previous online marketplace experience
. Experience working with or for a software vendor/s
. Strong judgment and instincts demonstrated through professional experiences
. Strong written and verbal communication skills
Recruiting For : Amazon
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