Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. 3. Shift: Rotational shift. Qualification: Graduate with minimum 6 months+ experience in a technical support role. - Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skills
Recruiting For : NTT Data
Contact Email : webmaster@nttdata.co.jp
Please do not pay any money to anyone who promises to offer you a guaranteed job.This could be in the form of a registration fee or document processing fee or any other pretext.
The money could be asked upfront or it could be asked after trust has been built or after some correspondence has been exchanged.
If you get a job offer or a letter of intent without having been through an interview process it is probably a scam and you should contact @ support@beatsjobs.com.
Beats Jobs does not promise a job or an interview in exchange for money. We value your trust and are committed to making your job search a safe and fraud free experience on beatsjobs.com