Looking for a Project Management Co-ordinator. He/she will take ownership of all project related matters. To perform well in this role, he/she should have experience as a project Co-ordinator and have the knowledge to work with team get their Time sheet and manage the service level contract with their attendance in projects.
Roles and Responsibilities:
Need to take care of day-to-day allocation of task related project by Technical and functional consultant.
Should be a single Point of Contact (SPOC) for the assigned project.
Provide available consultants on floor to coordinate with their managers for daily tasks and inform suitably to project heads & KSA team.
Maintaining attendance under PSA.
Completing PSA Reporting system in all manners.
Must aware of MS Tools; PMP; or any tools.
You will co-ordinate the project status with respective managers.
Co-ordinate with customer in project related status and inform the concerned managers of tasks to be completed.
Co-ordinate with technical / functional consultant to update the time sheets on a daily and weekly basis.
He should have the knowledge of using portal.
Overall monitoring & track the progress of a project, trouble shooting of any issues that arises.
Point of Contact>Manger>Team>Client
Handle the SLA tickets with concerned project managers and clients.
Weekly project Reports in co-ordination with PM.
Ensure that the time sheets are submitted on time and follow ups.
KPI will be based on your managers requirements. Need to fulfil the required status.
Monthly updates on SLA status & preparing and submission of reports to Management and clients.
Communication with customer on using the portal & to support them and follow up to close the tickets.
Liaise with managers and clients to define project requirements, scopes, and objectives that align with organizational goals.
Escalation to management in case of delayed closing of tickets.
Sending reminders to customer on a regular basis and follow up to close the consumption hours.
Requirements:
Overall, 3-4 years of experience in Project Management Co-ordination work.
Knowledge of SLA -Support service ticket closing.
Worked in IT solution company.
Experience in coordinating teams and clients
Proven success in a corporate setting, working with all levels of management.
Strong written, verbal, and presentation skills
Professional certification such as PMP (Project Management Professional
Bachelor's degree in human resources management or equivalent.
Proven working experience in PMO office.
Competency in Microsoft applications including Word, Excel, and Outlook
Recruiting For : Dynamic Netsoft Technologies Private Limited
Contact Mobile : +91 6572562006
Please do not pay any money to anyone who promises to offer you a guaranteed job.This could be in the form of a registration fee or document processing fee or any other pretext.
The money could be asked upfront or it could be asked after trust has been built or after some correspondence has been exchanged.
If you get a job offer or a letter of intent without having been through an interview process it is probably a scam and you should contact @ support@beatsjobs.com.
Beats Jobs does not promise a job or an interview in exchange for money. We value your trust and are committed to making your job search a safe and fraud free experience on beatsjobs.com