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Job in Bengaluru, Bangalore for Quality Assurance Analyst


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quality analyst
quality analyst
Quality Assurance Analyst 2 - 3 Years ₹ 1 LPA - 3 LPA Full Time
Quess Corp Bengaluru, Bangalore
Customer Service, Quality Analysis
No of Vacancies : 50   |    Views : 468   |    Applied : 1   |   

Job Description

Experience:
Minimum 2 to3 years of work experience in a relevant (contact center) voice process. Should be from premium contact centers.

State : Pan India
City : Pan India
Job Category : Quality
Key Skills: Good communication

Aware about bottom quartile, QC tools, quality reports, audits, PKT
Detailed Job Description that should cover the Job Purpose, Responsibilities, Required & Preferred Qualifications, Mandatory & Good-to-have Skills
Graduate (from any educational field).
Minimum 1 year of work experience in a QA role for premium voice program.
Good Communication, aptitude skills-reasoning, logic and problem solving
All QA & QA leadership staff will go through the final round of interview with Client and their TTQ (Train The Quality Analyst) certification will be done by client Quality team.
Customer service oriented. Should have prior knowledge of customer care processes and techniques. Proficient in MS Office Excel, Word and PowerPoint and possess knowledge of Green Belt, Lean, Scheduling etc.
Rotational Shift/ off
Ready to work from office and home (As per Org Requirement)


Contact Informations

Recruiting For : Quess Corp
Contact Email : help@quesscorp.com


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Job Overview

  • Industry

    Information Technology ( IT)
  • Gender

    Any

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