Job in Chennai for Salesforce Administrator

Job Description

Primary responsibilities will include: 

• Interfacing daily with the Sales, Marketing, Business Operations and Sales Automation teams in support of Salesforce Sales Cloud, CPQ, and Commerce Cloud 
• Designing, building, and implementing system configuration enhancements
• Coordinating with developers on code-related enhancements, including requirements gathering, testing, and deployment
• Proactively informing users of best practices to enhance productivity, improve efficiency, and increase general knowledge of Sales Automation applications 
• Driving and increasing user adoption and ensuring satisfaction, including delivering training and support to users 
• Performing data integrity and manipulation tasks such as merging duplicate records and correcting data records
• Staying current with periodic Salesforce.com releases and leveraging the updates to provide optimized solutions for the business while maintaining cost effectiveness, system stability, and reliability 

The Candidate: 

Required skills/qualifications: 

• 1-3 years’ experience in the administration of Salesforce.com in support of a Sales organization
• Bachelor’s degree or equivalent experience 
• Salesforce Admin Certification 
• Experience working with custom objects and workflow on the Lightning experience 
• Strong understanding of how Sales Automation applications can be leveraged to improve business processes and the bottom line 
• Expert functional understanding of systems, databases/database terminology 
• Proficiency in Microsoft Office applications; must be very capable with Excel (performing pivot tables, Vlookups, etc.) 
• Clear and articulate oral/written communication skills
• Self-motivated to prioritize and execute complex tasks with time-sensitive deadlines
• Proven analytical, evaluative, and problem-solving abilities 
• Strong team and customer service orientation

Preferred skills/qualifications: 

• Salesforce Administrator Certification
• Experience supporting Salesforce CPQ
• Experience with interfaces to other applications such as ERP, Vertex, Kimble PSA and Azure integrations
• Experience working in Agile teams, leveraging JIRA for user story and bug tracking
• Experience at technology company and/or in education

Contact Informations

Recruiting For : Blackboard Information Technology India Private Limited