Roles and Responsibilities:
● Responsible for reviewing/analyzing all the Daily submitted SAM Team Software Tickets in Service Now ad take necessary actions.
● Provide support services ranging from user assistance, software installs, purchase assistance, renewals, removals, entitlement and proof of purchase tracking, network scan reconciliation, download asistance, procurement package documentation.
● Processing new software purchases and applying to the appropriate software license as approved in Fexera
● Working with technology & business teams to ensure that all in-scope devices are reporting into the Fexera database and Retirements are also processed in a timely manner
● Manage software license agreements and identify rules, obligations, and product metrics to ensure cmpliance with all software licenses agreements and software usage.
●Monitoring and identifying compliance risks of software licenses
● Identify opportunities for cost savings, working with the Software Asset Manager to address efficiency, renewal, and commercial issues.
● Assist in Software audit activities, working closely with the technology, procurement, cyber security &legal teams
● Work with the packaging teams to ensure deployment methods and media are correctly operating in line wth license restrictions
● Answers software license related questions pertaining to number of installs, purchases and provide licensing knowledge and advisory services to stakeholders to maximize the value of Software Asset Management.
● Monitor software maintenance renewal requirements, coordinating with software owners on operational requirements
●Contribute to software process improvements and automation
● Collect and maintain accurate Software Licensing information in repositories to address budgeting, software compliance & inventory, contracts, cost and internal and external audit queries
Desired Candidate Profile:
●Minimum of 3 to 6 years of experience in a software asset management role
●Experience with Software Asset Management tools, such as: Flexera, Service Now or Aspera
● Knowledge of vendor software contracts, licensing terminology, and software licensing rights, especially for major software vendors (IBM, Oracle, CA, Microsoft).
● Hands on experience with reconciling software licensing and software maintenance terms and conditions between procured rights and quantities with compliant deployment of software assets.
● Must be able to independently interpret, analyze, & summarize contracts, and evaluate pricing & licensing proposals and Ability to manage time and workload effectively which includes planning, organizing, and prioritizing with attention to detail.
● Proven experience and ability to calculate vendor licensing models, familiarity of SAP, OVM, VMware and Microsoft and other Tier 1 vendor license models and Working knowledge of current IT technologies ad full understanding of industry practices
●Hands on with overall the IT Software procurement life cycle and best practices
●Strong problem-solving with excellent verbal and written communication skills
●Advanced interpersonal skills ability to work effectively with internal contacts and vendors
●CSAM certification or similar certification (preferred but not required)
●Proven results in software cost avoidance/savings
● Experience with IT Hardware Asset management is a plus
Recruiting For : Nielseniq India
Contact Email : transition.techissues@nielseniq.com
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