● Handle software-related requests for assistance
● Fix software problems and test prior to implementing them
● Own workforce and resource planning and scheduling
● Document software support activities thoroughly, accurately, and in a timely manner
● Exploration production issues from business and the application/code perspective and outlines corrective actions
● Support during Production outages
● Review work log, customer feedback periodically with supervisor and other analysts and technicians, to identify and act on opportunities for improvement
● Obtain and log customer feedback for the purpose of process improvement
● You will have the opportunity to be exposed to advanced market technologies
Recruiting For : Milanity Innovations Pvt Ltd
Contact Email : info@milanity.com
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