● Support clients to answer queries, locate information and review technical requirements.
● Record customer change requests and technical requirements.
● Record issues and solutions to troubleshoot guides.
● Manage Product Help Desk and capture user interactions.
● Determine, review criticality and prioritize resolution of issues.
● Support new personnel in software, programs and operational instructions.
● Present to end users for training purposes both online and offline.
● Candidates with accounting knowledge preferred.
Recruiting For : Logiology Solutions Chennai
Contact Email : innovate@logiology.com
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